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Frequently asked questions

Everything you need to know about our AI solutions, technology, and collaboration process.

Do I need large amounts of data to get started?

No. Our DART technology is based on few-shot learning: just 10–50 images per class are enough to train a high-precision model. You don't need thousands of samples like traditional systems require.

How long does it take to get a working prototype?

Typically 2–4 weeks from initial data collection. The proof-of-concept is tested on your real data, so you can evaluate results before committing to full development.

Can I use the solutions on-premise?

Yes. All our solutions are available both in the cloud (SaaS) and on-premise. The on-premise architecture is ideal for organizations with data sovereignty requirements, air-gapped networks, or strict regulatory constraints.

How does it integrate with existing systems?

All solutions expose documented REST APIs. Integration with ERP, MES, CRM, or custom systems happens via standard endpoints. We provide SDKs and technical support during integration.

What accuracy can I expect?

Our DART engine achieves 99.9% accuracy with zero false positives, even on catalogs with tens of thousands of classes. Performance is validated on your specific use case during the prototype phase.

Can I add new classes without retraining the model?

Yes. Thanks to metric learning, adding a new class only requires a few reference images — no retraining needed. The system is open-set: it recognizes objects never seen during training.

What kind of support do you offer after deployment?

We offer guaranteed SLAs with continuous performance monitoring, periodic model updates, and a dedicated support team. We intervene proactively if KPIs drop below threshold.

What industries do you serve?

We work across sectors: industrial manufacturing, retail, logistics, collectibles, and corporate knowledge management. Our technology is domain-agnostic in its application.

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